Privacy Policy
How we collect, use, and protect your information.
Last updated May 2026
This Privacy Policy explains how ItsPosting ("we", "us", "our") collects, uses, and protects your information when you use itsposting.com and our services.
By using ItsPosting, you agree to this policy. If you do not agree, please stop using our services.
1. Who We Are
ItsPosting is an AI-powered social media automation platform built for local service businesses. You can contact us at any time at support@itsposting.com.
2. What Information We Collect
Information you provide directly:
- Email address and password when you create an account
- Business name, industry, and location
- Your website URL (for our scraping feature)
- Social media account connections (Facebook, Instagram, Google Business)
- Any content you upload, write, or generate through our platform
- Payment information: handled entirely by Whop, our payment processor. We never see or store your card details.
Information collected automatically:
- IP address and approximate location
- Browser type and device information
- Pages visited and features used within ItsPosting
- Time and date of activity
Information from third parties:
- If you connect a social media account, we receive basic profile information (name, account ID, page access) from that platform
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Generate AI content tailored to your business
- Post content to your connected social media accounts on your behalf
- Send you transactional emails (account confirmation, receipts, support replies)
- Improve our service and fix bugs
- Protect against fraud and abuse
- Comply with legal obligations
We do not sell your personal data. We do not use your data to train AI models. We do not send marketing emails without your consent.
4. Third-Party Services We Use
To deliver our service, your data passes through these trusted providers. Each has its own privacy policy:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Anthropic | AI caption and content generation | anthropic. |
| Google (Gemini) | AI image generation | policies. |
| HeyGen | AI video generation | heygen. |
| Cloudinary | Image and video storage | cloudinary. |
| Whop | Payment processing | whop. |
| Railway | Hosting and database | railway. |
| Resend | Transactional email delivery | resend. |
We only share the minimum data necessary with each provider to perform their specific function.
5. Content You Generate
You own all content generated using ItsPosting. Captions, images, videos, and posts created through our platform belong entirely to you. We do not claim any rights over your generated content.
We may store your generated content temporarily to deliver the service (for example, saving a draft post). You can delete your content at any time from your account.
6. Cookies
We use essential cookies to keep you logged in and make the service work. We also use analytics cookies to understand how the product is used so we can improve it.
You can control cookies through your browser settings at any time. See our Cookie Policy for full details.
7. Data Retention
We keep your data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we are required to retain it for legal or financial reasons (for example, payment records).
8. Your Rights
Depending on where you live, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Export your data in a portable format
- Object to how we process your data
- Withdraw consent at any time
To exercise any of these rights, email us at support@itsposting.com. We will respond within 30 days.
9. Children
ItsPosting is not intended for anyone under the age of 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it immediately.
10. Security
We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and access controls. No system is 100% secure. If you believe your account has been compromised, contact us immediately at support@itsposting.com.
11. Changes to This Policy
We may update this Privacy Policy at any time. When we do, we will update the "Last updated" date at the top of this page. Continued use of ItsPosting after changes means you accept the updated policy.
12. Contact
For any privacy-related questions or requests: